Terms & Conditions

Updated: March 3, 2026

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Introduction

These Terms & Conditions govern your access to and use of cobbledlanecreations.com, operated by Cobbled Lane Creations. By visiting or making a purchase from this website, you agree to be bound by these Terms.

Refunds & Returns

Custom-made items, including cups, crochet products, and 3D printed items, are non-refundable. Refunds are only issued if a product arrives damaged due to shipping issues. Claims must be submitted within 24 hours of the recorded delivery date with photographic evidence. If a return is approved: • The buyer must pay return shipping. • The buyer must package the product properly; insurance is highly recommended. • Upon issuance of a refund, Cobbled Lane Creations will reimburse half of the insurance cost. • A 10% restocking fee applies to all returned items.

Shipping Policy

We currently ship to U.S. destinations only via USPS. All shipments include tracking. Processing Time: Most orders are prepared and shipped within 1–3 business days unless otherwise noted. Shipping delays caused by USPS are outside of our control.

Cookie Policy

Cobbled Lane Creations uses cookies to improve site functionality, remember preferences, and analyze website usage. By using the website, you consent to the use of cookies. You may disable cookies in your browser settings, but some features may not function correctly.

Payments

We accept payments through PayPal, Stripe, Cash App, and Venmo. Payment information is handled securely by these third-party processors. We do not store or have access to your full payment details.

Acceptable Use Policy

You agree not to engage in unlawful, abusive, or harmful activities while using this website. Prohibited actions include attempting to compromise the site, scraping data, interfering with system operations, or using the website for fraudulent purposes.

Limitation of Liability

All products are provided "as-is" without warranties beyond those required by law. Cobbled Lane Creations is not liable for indirect, incidental, or consequential damages, including delays, lost profits, or misuse of products. Liability is limited to the amount paid for the product in question.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Illinois. Any disputes shall be resolved exclusively in the state or federal courts located in Illinois.

Contact

For questions about these Terms, email: [email protected]

© 2026 Cobbled Lane Creations